Afriancer ("Afriancer," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website www.afriancer.com ("Website" or "Platform") and when you install or access our Afriancer Progressive Web App (PWA) through the Google Play Store or other supported platforms.
By using the Website or the App, you consent to the practices described in this Privacy Policy.
Identity Verification: Copies of government-issued IDs, selfies, and other KYC data.
Communication Data: Messages, support requests, feedback, chat history.
b. Automatically Collected Information
IP address, device type, operating system, and browser type.
App usage data (session duration, crash logs, and interaction patterns).
Mobile device identifiers (where applicable).
Cookies, local storage, and similar tracking technologies.
2. How We Use Your Information
We use your information to:
Create and manage your account.
Match buyers and freelancers.
Process payments and payouts.
Provide customer support and resolve disputes.
Comply with legal obligations and prevent fraud.
Send transactional and promotional communications (with opt-out options).
Analyze trends and improve website and app performance.
3. Sharing Your Information
We may share your information with:
Other Users: To facilitate transactions and collaborations.
Service Providers: Including payment processors, hosting, and ID verification partners.
Legal Authorities: When required by law or regulatory process.
Affiliates: Only for purposes consistent with this policy.
Marketing Partners: With your explicit consent.
Note: We do not sell your personal information.
4. Cookies, Tracking & App Permissions
On the Website and PWA, we use cookies, cache, and related technologies to improve user experience.
On the Play Store app, the PWA may request limited device permissions (such as storage, notifications, or location if enabled by you). You can manage these through your device settings.
Comply with legal, tax, and regulatory obligations.
Resolve disputes and enforce agreements.
Some information may remain in secure archives after account closure for compliance purposes.
7. Security
We use safeguards such as encryption, secure storage, and access controls. However, no system is fully secure. Users are responsible for maintaining the security of their login credentials.
8. International Data Transfers
Data may be processed or stored outside your country. By using Afriancer, you consent to such transfers.
9. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
10. Third-Party Links and Services
Our Platform or App may link to third-party websites or integrate third-party services (e.g., payment gateways). Afriancer is not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email, app notifications, or posted on the Website/App.